Frequently Asked Questions

Yes, the ASU East Campus Library (James Pendergrast Memorial Library) has a fax machine. Please visit the library between the hours of 8 a.m. - 5 p.m. to send or receive a fax. 

1. Visit the circulation desk at either campus. 
2. Present your RAM ID or a valid picture ID. 
3. A library staff member will check your library account for any fines/fees. 

Note: The library only accepts cash payments at this time. 

According to ITS, it costs $0.10/page for black/white copies and $0.25/page for color copies. 

Note: You will need to add money to your printing account to be able to print on-campus. 

The call number represents what the book is about and determines where the book will be located on the library's shelves. Materials in the ASU Libraries are classified using the Library of Congress Classification (LCC).

This system divides all knowledge into twenty-one basic classes, which are identified by letters of the alphabet. Specific topics are further categorized with a combination of letters and numbers. The call number given in the Primo Online Public Access Catalog  book detail screen will match the spine label of the physical book. You may text the call number from the Primo Online Public Access Catalog to your smartphone (or take a picture) to make it easier to locate the appropriate book from the shelves.

For further information see Library of Congress Classification Outline at http://www.loc.gov/catdir/cpso/lcco/ or visit http://www.usg.edu/galileo/skills/unit03/libraries03_04.phtml. 

 

Each request’s turnaround time depends on the specifics of the article or book. 

Articles can usually be expected to arrive within 1 week -- sometimes as soon as within 24 hours, but sometimes as long as two weeks or more, depending on the availability of the item at lending institutions.

A book request may take 3-5 days if it is being shipped within the state of Georgia, but may take longer if it is being shipped from out of state or internationally. Also, if a book is rare, brand new, or otherwise difficult to obtain, it may take up to a month or more to arrive (especially if it has to be shipped from out of the country).

For questions about an ILL Request, please contact the ASU Libraries at 229-430-4805 or 229-317-6766. 

The GALILEO password changes 3 times a year. 

For University System of Georgia insitutitons, password changes occur on these dates: 

• January 5 
• May 15 
• August 14 

For more information, visit https://about.galileo.usg.edu/policies/galileo_access_policies_and_information_1.1/ 

First check to see if either of the ASU Libraries own the book by checking in the Primo Online Public Access Catalog. You will need to record the location and call number of the item. Once this information has been located, go to the correct collection and pull the item off the shelf. Bring the book and a valid picture ID (Driver's License, RAM ID, etc.) to the Circulation Desk. 

Circulation Desk Locations - 
East Campus - James Pendergrast Memorial Library - 2nd floor 
West Campus - Harold B. Wetherbee Library - 1st floor 

Note: Reference & Reserve books are for in library use ONLY. 

For questions or assistance, please contact the ASU Libraries at 229-430-4805 or 229-317-6766. 

If you need a book and ASU does not own a copy of it, you may request to borrow the book from another University System of Georgia Library.  For more information about GIL Express, please visit http://gil.usg.edu/gil_express/information/general-information/. 

This service is free of charge and is available to all currently enrolled ASU students or currently employed ASU faculty and staff. 

 

1. Visit gil.asurams.edu
2. Login to “My Account” with your ASU credentials
3. Next to the search box, click the down arrow for the drop down menu. Select “University System of Georgia”
4. Type in your keyword, title, author or ISBN. Click Search.
5.  Click “Get it” under the book you wish to borrow.
6. Select “More Libraries”
7. Select the library you wish to borrow the book from. Note: Make sure the book is available and not checked out. 
8. Beside request options, click “Request”
9. Select your pickup institution (Albany State University)
10. Select your pickup library.
11. Click “Request” 

Note: ASU Library Staff are unable to check the status of your GIL Express request. You may login to your Library Account to view the status of your GIL Express requests. 

For more information or assistance with placing a GIL Express request, please contact the ASU Libraries at 229-430-4805 or 229-317-6766. 

James Pendergrast Memorial Library 
ASU - East Campus 
Monday - Thursday 7:30 a.m. - 10:00 p.m. 
Friday 7:30 a.m. - 5:00 p.m. 
Saturday 12:00 p.m. - 4:00 p.m. 
Sunday 2:00 p.m. - 10:00 p.m. 

Harold B. Wetherbee Library 
ASU - West Campus 
Monday - Thursday 7:30 a.m. - 8:00 p.m. 
Friday 7:30 a.m. - 5:00 p.m. 
Saturday 12:00 p.m. - 4:00 p.m. 
Sunday 2:00 p.m. - 8:00 p.m. 

Changes in the operating hours will be posted on both campuses. Hours will vary during breaks, holidays, and finals. 

No, the ASU Libraries currently do not have any equipment available for checkout to students, faculty or staff. 

Interlibrary Loan (ILL) is a way for currently enrolled or employed ASU students, faculty & staff to request articles and books not available at ASU Libraries. 

For any books requests, please check to see if the book is available through GIL Express prior to submitting an ILL request. 

Note: Some libraries charge fees to share articles and books. You will be notified prior to placing the request if there is a fee associated with the particular request. 

Access to JSTOR is currently available by visiting www.galileo.usg.edu and clicking "Databases A-Z" and selecting "J". 

JSTOR is a full text database with content on the arts, humanities and sciences. The ASU Libraries have access to JSTOR's Arts & Sciences I, II, and Business I.

To view a list of databases available in Galileo, please visit http://www.galileo.usg.edu/scholar/asurams/databases/all/. 

For specific questions about databases available in Galileo, please contact the ASU Libraries at 229-430-4805 or 229-317-6766. 

The easiest and quickest way to access the Primo Online Public Access Catalog (OPAC), GALILEO, and the Library website is by visiting https://gil.asurams.edu. 

 

James Pendergrast Memorial Library does offer access to a large selection of textbooks that are currently used in ASU classes. The ASU Libraries do not have a copy of every textbook used in every class. 

Reserve textbooks are for in library use ONLY and checkout for 2 hours at a time. To checkout a reserve textbook, first check the Primo Online Public Access Catalog to see if the textbook is available at ASU libraries. Bring the call number and a valid ID (RAM ID, Driver's License, etc.) to the Circulation desk.  

Note: You will need the title of the textbook and the library call number to check the item out. 

You will need the current GALILEO password to access GALILEO off-campus. 

When you visit www.galileo.usg.edu  off-campus, you will be prompted to enter the GALILEO password. 

For questions or assistance with accessing GALILEO off-campus, please contact the ASU Libraries at 229-430-4805 or 229-317-6766. 

Visit https://gil.asurams.edu. 

1. Click "Sign In" in the top right corner of the page. 
2. Select "ASU Students, Faculty & Staff". 
3. Enter your ASU credentials (credentials used to login to computers on campus). Click login. 
4. You will be routed back to the homepage and your name should appear in the top right corner. 
5. Click "My Account". 

If you have any questions or need assistance, please contact the ASU Libraries at 229-430-4805 or 229-317-6766. 

To obtain the current ASU Galileo Password, please visit https://gil.asurams.edu. 

1. Under Access My Library Account click "Get Galileo Password". 
2. A new page will open. There will be a yellow bar in the middle of the page, click "Sign In". 
3. Select "ASU Students, Faculty & Staff". 
4. Enter your ASU credentials (credentials used to login to computers on campus). Click login. 
5. Select the "Galileo Password" tab. 

For questions or assistance with any of these steps, please contact the ASU Libraries at 229-430-4805 or 229-317-6766.